terms of service



Welcome to Lash Lure! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before making any purchases.

1. General Information

Lash Lure (“we,” “us,” or “our”) operates this website. By visiting our site and purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”).

2. Eligibility

Our products are suitable for customers of all ages. However, if you are under 18 years old, you must have the consent and supervision of a parent or legal guardian to use our website and make purchases. Parents and guardians are responsible for monitoring and supervising their children’s use of our site.

3. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms by posting updates or changes to our website. Your continued use of the site following any changes constitutes acceptance of those changes.

4. Product Information

We strive to ensure that the product information, descriptions, and prices listed on our website are accurate and up-to-date. However, we do not warrant that all information provided is error-free. In the event of a mistake, we reserve the right to correct inaccuracies and update information as necessary, without prior notice.

5. Pricing and Payment

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue products without prior notice.

  • All payments must be completed at the time of purchase. We accept major credit cards, debit cards, and other secure payment methods through Shopify.

  • By purchasing from us, you confirm that the payment information you provide is accurate and that you are authorized to use the payment method.

6. Shipping Policy

Please review our detailed Shipping Policy for information on shipping rates, delivery times, and international orders. Shipping times are estimates and are not guaranteed due to external factors such as weather or carrier delays. Lash Lure is not responsible for lost or delayed shipments once the order is handed over to the carrier.

7. Return & Refund Policy

For hygiene reasons, we do not accept returns or exchanges for opened or used products. If you need assistance with a defective or incorrect product, please contact us using the contact form. For detailed information, please refer to our No Return Policy.

8. Product Usage & Safety

Lash Lure products are for cosmetic use only. We strongly recommend conducting a patch test before using any of our products. To do a patch test:

  • Apply a small amount of the product to a discrete area, such as the inside of your wrist.

  • Wait for at least 24 hours to see if any reaction occurs.

If irritation, redness, or swelling occurs, discontinue use immediately. Lash Lure is not responsible for any allergic reactions, as reactions are based on individual skin sensitivities and are outside our control.

9. Limitation of Liability for Product Use

By purchasing and using Lash Lure products, you agree that you are using them at your own risk. Lash Lure is not liable for any damages, including but not limited to allergic reactions, skin irritation, or other injuries resulting from improper use of our products. Follow all instructions provided on the packaging for safe application.

Lash Lure products are for external use only and should not come into contact with eyes or broken skin. If accidental contact occurs, rinse thoroughly and consult a healthcare provider if necessary.

10. No Medical Claims

Lash Lure products are designed for cosmetic purposes only and are not intended to diagnose, treat, cure, or prevent any medical conditions. Always consult a medical professional if you have concerns about product use or skin sensitivities.

11. Customer Responsibility

By purchasing from Lash Lure, customers acknowledge that it is their responsibility to ensure the product is suitable for their skin type and personal needs. Lash Lure encourages all customers to read product descriptions and instructions thoroughly before purchasing or using any product. We are not liable for any adverse reactions that may result from individual sensitivities or improper use.

12. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. We ensure that your information is protected and only used to provide the services you request.

13. Cookie Policy

Lash Lure may use cookies to improve your browsing experience, analyze website traffic, and personalize content. By using our site, you consent to our use of cookies in accordance with our Cookie Policy. You can choose to manage your cookie preferences through your browser settings, but disabling cookies may affect your user experience on the site.

Cookies we may collect include:

  • Necessary cookies for site functionality

  • Performance cookies for analytics and website improvements

  • Targeting cookies for personalized advertising

14. Limitation of Liability

Lash Lure is not liable for any damages that may result from using our products or services, including any allergic reactions, accidents, or improper use of our products. We are not responsible for any indirect, incidental, or punitive damages related to your use of our products or this website.

15. Intellectual Property

All content, images, logos, and trademarks on the Lash Lure website are the property of Lash Lure and are protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without prior written permission from us.

16. Governing Law

These Terms and any separate agreements we provide you are governed by and construed in accordance with the laws of the US.

17. Contact Information

If you have any questions about these Terms, please contact us using the contact form.