At Lash Lure, we strive to ensure that your lashes arrive quickly and safely. Please review the following details regarding our shipping process:

Processing Time

• All orders are processed within 1-2 business days.
• Orders placed after 12:00 PM PST will be processed the next business day.
• Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Times

• We offer standard shipping with estimated delivery times of 3-7 business days within the U.S.
• Expedited shipping options are available for faster delivery at an additional cost.
• Shipping times are estimates and are not guaranteed, as delays may occur due to external factors such as weather, carrier issues, or holidays.
• Exact shipping costs will be calculated at checkout based on your location and shipping method selected.

Tracking Your Order

• Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your shipment's progress.

Lost or Delayed Shipments

• While we work with trusted carriers, delays due to weather or other unforeseen events may occur. If your package has not arrived within the estimated delivery time, please contact us using the contact form, and we’ll be happy to assist.
• Lash Lure is not responsible for lost or stolen packages once the carrier confirms delivery. We recommend selecting a secure location or requesting signature confirmation for delivery.

Incorrect Shipping Information

• Please ensure that your shipping address is correct before completing your order. If you realize there is an error, contact us immediately using the contact form. Unfortunately, we cannot guarantee that changes can be made once your order has been processed.

Shipping During Holidays

• Please be aware that during peak holiday seasons, delivery times may be longer due to increased shipping demand. We recommend placing orders early to ensure timely delivery.

Thank you for trusting Lash Lure! We appreciate your business and are here to assist with any questions regarding your order.